Frequently Asked Questions
Everything you need to know about your Spacegoods order.
What is the typical shipping time for Spacegoods orders?
We offer worldwide shipping. Orders typically process within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
Are your materials sustainably sourced?
Yes, Spacegoods is committed to ethical fashion. We use organic cotton and recycled polyester in 80% of our current collection to minimize our environmental footprint.
How should I care for my Spacegoods apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email with a tracking number and a link to our tracking page to follow your shipment in real-time.